Report on HR Readiness for AI Integration and Latest HR Tech Updates
In late 2023, HR tech analyst firm Valoir collaborated with Human Resource Executive® to study the challenges confronting HR leaders as they integrate AI within their enterprises. The result is a report released this month called Is HR Ready for AI?
Valoir’s findings confirm that while HR functions were generally early adopters of AI and automation, many organizations are deficient in the necessary “policies, practices and training” required to safely and efficiently implement AI for their teams and the organization.
This report includes insights from over 150 HR executives from diverse organizations about their intentions to adopt AI-driven HR technologies, as well as their perceptions of the potential advantages and drawbacks associated with AI implementation.
Only 16% of organizations surveyed say their organizations have a policy regarding employee use of generative AI, with even fewer having policies addressing the ethical implications of generative artificial intelligence. Regarding AI training, only 14% of companies have implemented policies for the effective use of AI. In comparison, 8% have established programs for developing workers whose roles may be replaced by AI.
The study also found that HR leaders think that AI will drive the most opportunity in the areas of recruiting, learning and development, and talent management—but these are also the areas that pose the most risk.
Valoir advises that HR leaders now must balance risk to reap the benefits of AI, gen AI in particular. The next steps involve selecting reliable vendors and technologies and establishing comprehensive policies, procedures, safeguards and training programs for both HR staff and the broader workforce.
According to Valoir, ethical AI usage policies should align with organizational values and accommodate varying tech literacy levels and job impacts. Tailored training programs focused on empowering employees, reducing bias and promoting critical thinking are necessary, along with strategies for supporting at-risk employee groups.
Researchers found that effective communication between HR and the workforce is essential for fostering trust and maximizing AI policies that support data privacy and security while being flexible enough to adapt as the technology evolves.
In other HR tech news:
Paradox, a conversational recruiting software company, announced the elevation of Adam Godson to CEO.
iCIMS unveiled its winter release, introducing a generative AI-powered recruiting assistant.
Lattice introduced AI Engagement Insights to reduce the time burden of measuring employee engagement.
Udemy released a GenAI skills pack to support organizations in adopting generative AI skills.
Oracle announced new generative AI features in its Fusion Applications Suite.
Solera partnered with Aon to streamline healthcare analysis for employers.
Remofirst secured $25 million in Series A funding for its HR solutions.
Empathy disclosed a $47 million Series B funding round for its bereavement support platform.
Accenture introduced Accenture LearnVantage and acquired digital education platform Udacity.
These updates showcase the ongoing advancements and innovations in the HR tech industry, highlighting the importance of staying informed and adapting to the changing landscape.